This Privacy Policy (“Policy”) describes how Velvet Bricks (“Company,” “We,” “Our,” or “Us”) collects, uses, discloses, and safeguards the personal information of clients and visitors (“Client,” “You,” or “Your”) who interact with Our website, services or business operations.

By using Our website or engaging Our services, You consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information from You:

1.1 Personal Information

• Full Name
  
  
• Contact details (phone number, email address, residential/commercial address)
  
  
• Identity documents (where legally required)
  
  

1.2 Project-Related Information

• Property details, construction requirements, design preferences and other inputs necessary for project execution.
  
  

1.3 Financial Information

• Payment details, invoices and transaction records (processed securely through authorized payment gateways).
  
  

1.4 Technical Information

• Website usage data, IP address, browser type, cookies and device information for analytics and service improvement.
  
  

2. Use of Information

The information collected is used strictly for the following purposes:

1. a) To provide and manage construction, design and consultancy services.
   b) To communicate with Clients regarding project updates, invoices or support.
   c) To process payments and maintain financial records.
   d) To improve website performance, services, and user experience.
   e) To comply with legal obligations and regulatory requirements.

3. Sharing & Disclosure of Information

We do not sell or rent Your personal information to third parties. However, We may share information in the following limited circumstances:

1. a) With Service Providers & Contractors – To the extent necessary for fulfilling project execution and delivery.
   b) For Legal Compliance – When required by law, regulation, court order or government authority.
   c) In Business Transfers – In the event of a merger, acquisition or restructuring of the Company, Your information may be transferred as part of business assets.

4. Data Security

We adopt reasonable administrative, technical and physical safeguards to protect Your information from unauthorized access, misuse, alteration or disclosure. However, no method of transmission over the internet or storage system is 100% secure, and We cannot guarantee absolute security.

5. Data Retention

We retain Client information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes and enforce agreements.

6. Your Rights

Subject to applicable law, You may have the following rights regarding Your personal data:

• Right to access, correct or update Your personal information.
  
  
• Right to request deletion of Your personal data, subject to legal and contractual obligations.
  
  
• Right to withdraw consent for processing where applicable.
  
  

Requests can be submitted in writing to care@velvetbricks.com.

7. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyze site performance. You may choose to disable cookies through Your browser settings, though this may limit certain functionalities of the site.

8. Modifications to Policy

Velvet Bricks reserves the right to modify or update this Policy at any time without prior notice. The updated Policy shall be effective immediately upon being published on Our website.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or data practices, please contact:

Velvet Bricks
care@velvetbricks.com
+91-98189 98560